Please read. It's important.
Kappow Apps (“Kappow Apps”, “we”, “us” or “our”) respects your
privacy. When it comes to your personal information, we believe in
transparency, not surprises. That's why we've set out
what personal information we collect, what we do with it and your
choices and rights.
By using any of Kappow Apps's Services, you confirm you have
agreed to the Terms of Service and read and understood this
Privacy Policy and our Cookie Policy.
1. Some key terms
In our Privacy Policy, when we refer to “Users”, we mean our
customers who use our Services via our website. The users,
visitors and customers of our Users' apps are “App Users”.
Any other capitalized terms not defined in this Privacy Policy
have the meanings in our Terms of Service.
2. How does this Privacy Policy apply?
This Privacy Policy describes what we do with personal information
that we collect and use for our own purposes (i.e., where we are a
controller), such as your account information and information
about how you use and interact with our Services, including
information you submit to our customer support. This Privacy
Policy does not apply to personal information of our employees or
job applicants (except to the extent employees or job applicants
are Users). We use cookies and similar technologies. Our Cookie
Policy describes what we do in that regard.
We also host and process User Content on behalf of our Users. Our
Users tell us what to do with User Content, and we follow their
instructions. This Privacy Policy does not describe what we do
with User Content on our Users' instructions (i.e., as their
processor or service provider). If you are an App User of one of
our User's apps and want to know how a User handles your
information, you should check the Users site's privacy policy, if
applicable. If you want to know about what we do for our own
purposes, read on.
If you are a User, please see our Terms of Service to learn more
about how we act as a “Service Provider” if you are a “Business”
under the CCPA with respect to data of your “Consumers” (as
defined under the CCPA) which meets the definition of “Personal
Information” under the CCPA.
3. Personal information we collect from Users (these DO NOT apply
to App Users)
We collect various personal information. This includes the
following:
Information you provide to create an Account, specifically email
address, first name and last name. If you sign up for Paid
Services, we receive a portion of your payment information from
our payment processor (such as the last four digits, the country
of issuance and the expiration date of the payment card) and we
ask you to select your jurisdiction.
Your marketing preferences.
Information from your use of the Services. This includes: IP
addresses, preferences, information about your browser, network or
device (such as browser type and version, operating system,
internet service provider, preference settings, unique device IDs
and language and other regional settings), information about how
you interact with the Services (such as timestamps, clicks,
scrolling, browsing times, searches, transactions, referral pages,
load times, and problems you may encounter, such as loading
errors).
4. How we collect personal information
We obtain personal information from various sources. We do this in
three main ways:
You provide some of it directly (such as by registering for an
ccount).
We record some of it automatically when you use our Services
(including with technologies like cookies).
a. Personal information you provide
When you use our Services, we collect information from you in a
number of ways. For instance, we ask you to provide your name and
email address to register and manage your Account. We also
maintain your marketing preferences and the emails and other
communications that you send us or otherwise contribute, such as
customer support inquiries or posts to our customer message boards
or forums. You might also provide us with information in other
ways, including by responding to surveys, submitting a form or
participating in contests or similar promotions. Sometimes we
require you to provide us with information for contractual or
legal reasons. If you do not provide personal information when
requested, you may not be able to use our Services if that
information is necessary to provide you with the service or if we
are legally required to collect it.
b. Personal information obtained from your use of our Services
When you use our Services, we collect information about your
activity on and interaction with the Services, such as your IP
address (es), your device and browser type, what pages on our
sites you visit and for how long and identifiers associated with
your devices. If you've given us permission through your
device settings, we may collect your location information in our
mobile apps. If you are an App User of our Users' apps, we
also get information about your interactions with their sites,
though we use this in anonymous, aggregated or pseudonymized form
which does not focus on you individually. We use this data to
evaluate, provide, protect or improve our Services (including by
developing new products and services).
Some of this information is collected automatically using cookies
and similar technologies when you use our Services and our
Users' apps. You can read more about our use of cookies in
our Cookie Policy. Some of this information is similarly collected
automatically.
5. How we use your personal information
We use the personal information we obtain about you for the
following purposes:
Provision of the Services. Create and manage your Account, provide
and personalize our Services, process payments and respond to your
inquiries. Communicating with you. Communicate with you, including
by sending you emails about your transactions and Service-related
announcements.
Surveys and contests. Administer surveys, contests and other
promotions.
Promotion. Promote our Services and send you tailored marketing
communications about products, services, offers, programs and
promotions of Kappow Apps and measure the success of those
campaigns. For example, we may send different marketing
communications to you based on your subscription plan or what we
think may interest you based on other information we hold about
you. Customizing the Services. Provide you with customized
services. For example, we use your location information to
determine your language preferences or display accurate date and
time information. We also use cookies and similar technologies for
this purpose, such as remembering which of your apps you most
recently edited.
Improving our Services. Analyze and learn about how the Services
are accessed and used, evaluate and improve our Services
(including by developing new products and services and managing
our communications). We usually do this based on anonymous,
pseudonymized or aggregated information which does not focus on
you individually. For example, if we learn that most Users of Paid
Services use a particular integration or feature, we might wish to
expand on that integration or feature.
Security. Ensure the security and integrity of our Services.
Enforcement. Enforce our Terms of Service and other legal terms
and policies.
Protection. Protect our and others' interests, rights and
property (e.g., to protect our Users from abuse).
Complying with law. Comply with applicable legal requirements,
such as tax and other government regulations and industry
standards, contracts and law enforcement requests.
We process your personal information for the above purposes when:
Consent. You have consented to the use of your personal
information in a particular way. When you consent, you can change
your mind at any time. Performance of a contract. We need your
personal information to provide you with services and products
requested by you, or to respond to your inquiries. In other words,
so we can perform our contract with you or take steps at your
request before entering into one. For example, we need your email
address so you can sign in to your Kappow Apps account.
Legal obligation. We have a legal obligation to use your personal
information, such as to comply with applicable tax and other
government regulations or to comply with a court order or binding
law enforcement request.
Legitimate interests. We have a legitimate interest in using your
personal information. In particular, we have a legitimate interest
in the following cases:
To operate the Kappow Apps business and provide you with tailored
communications to develop and promote our business.
To analyze and improve the safety and security of our Services -
we do this as it is necessary to pursue our legitimate interests
in ensuring Kappow Apps is secure, such as by implementing and
enhancing security measures and protections and protecting against
fraud, spam and abuse.
To provide and improve the Services, including any personalized
services - we do this as it is necessary to pursue our legitimate
interests of providing an innovative and tailored offering to our
Users on a sustained basis.
To comply with a court order or binding law enforcement request.
To anonymize and subsequently use anonymized information.
Protecting you and others. To protect your vital interests, or
those of others.
6. How we share your personal information
Process payments. We transmit your personal information via an
encrypted connection to our payment processor.
Following the law or protecting rights and interests. We disclose
your personal information if we determine that such disclosure is
reasonably necessary to comply with the law, protect our or
others' rights, property or interests (such as enforcing our
Terms of Service) or prevent fraud or abuse of Kappow Apps or our
Users or App Users. In particular, we may disclose your personal
information in response to lawful requests by public authorities,
such as to meet national security or law enforcement requirements.
Business transfers. If we're involved in a reorganization, merger,
acquisition or sale of some or all of our assets, your personal
information may be transferred as part of that deal or the
negotiation of contemplated deals.
7. Your rights and choices
Where applicable law requires (and subject to any relevant
exceptions under law), you may have the right to access, update,
change or delete personal information. You can access, update,
change or delete personal information (or that of your App Users)
either directly in your Account or by contacting us at
team@KappowApps.com to request the required changes. You can
exercise your other rights (including deleting your Account) by
contacting us via your Account or at the same email address.
Please note that we may need to verify your identity in connection
with your requests, and such verification process may, if you do
not have access to your Account, require you to provide us with
additional information (e.g., government identification). Even if
you have access to your Account, we may request additional
information if we believe it's necessary to verify your
identity. If we are unable to verify your identity or request, we
may not, in accordance with applicable law, be able to fulfill
your request.
You can also elect not to receive marketing communications by
changing your preferences in your Account or by following the
unsubscribe instructions in such communications.
Please note that, for technical reasons, there is likely to be a
delay in deleting your personal information from our systems when
you ask us to delete it. We also will retain personal information
in order to comply with the law, protect our and others'
rights, resolve disputes or enforce our legal terms or policies,
to the extent permitted under applicable law.
You may have the right to restrict or object to the processing of
your personal information or to exercise a right to data
portability under applicable law. You also may have the right to
lodge a complaint with a competent supervisory authority, subject
to applicable law. If you are subject to EU data protection laws,
we suggest you lodge any such complaints with our lead supervisory
authority:
Additionally, if we rely on consent for the processing of your
personal information, you have the right to withdraw it at any
time and free of charge. When you do so, this will not affect the
lawfulness of the processing before your consent withdrawal.
Our Cookie Policy explains how you can manage cookies and similar
technologies.
If you are an App User of one of our User's apps, you should
contact them to exercise your rights with respect to any
information they hold about you.
8. How we protect your personal information
While no service is completely secure, we have a security team
dedicated to keeping personal information safe. We maintain
administrative, technical and physical safeguards that are intend
to appropriately protect against accidental or unlawful
destruction, accidental loss, unauthorized alteration,
unauthorized disclosure or access, misuse and any other unlawful
form of processing, of the personal information in our possession.
We employ security measures such as using firewalls to protect
against intruders, building redundancies throughout our network
(so that if one server goes down, another can cover for it) and
testing for and protecting against network vulnerabilities.
9. How we retain your personal information
We retain personal information regarding you or your use of the
Services for as long as your Account is active or for as long as
needed to provide you or our Users with the Services. We also
retain personal information for as long as necessary to achieve
the purposes described in this Privacy Policy, for example, to
comply with our legal obligations, to protect us in the event of
disputes and to enforce our agreements and to protect our and
others' interests.
The precise periods for which we keep your personal information
vary depApping on the nature of the information and why we need
it. Factors we consider in determining these periods include the
minimum required retention period prescribed by law or recommApped
as best practice, the period during which a claim can be made with
respect to an agreement or other matter, whether the personal
information has been aggregated or pseudonymized, and other
relevant criteria. For example, the period we keep your email
address is connected to how long your Account is active, while the
period for which we keep a support message is based on how long
has passed since the last submission in the thread.
As Users may have a seasonal site or come back to us after an
Account becomes inactive, we don't immediately delete your
personal information when your trial expires or you cancel all
Paid Services. Instead, we keep your personal information for a
reasonable period of time, so it will be there for you if you come
back.
You may delete your Account by contacting us at
team@KappowApps.com and Kappow Apps will delete the personal
information it holds about you (unless we need to retain it for
the purposes set out in this Privacy Policy).
Please note that in the course of providing the Services, we
collect and maintain aggregated, anonymized or de-personalized
information which we may retain indefinitely.
10. Data transfers
Personal information that you submit through the Services may be
transferred to countries other than where you live, such as, for
example, to our servers in the U.S. We also store personal
information locally on the devices you use to access the Services.
Your personal information may be transferred to countries that do
not have the same data protection laws as the country in which you
initially provided the information.
We rely upon a number of means to transfer personal information
which is subject to the European General Data Protection
Regulation (“GDPR”) in accordance with Chapter V of the GDPR.
These include:
Standard data protection clauses. We transfer, in accordance with
Article 46 of the GDPR, personal information to recipients that
have entered into the European Commission approved contract for
the transfer of personal data outside the European Economic Area.
Other means. We may, in accordance with Articles 45 and 46 of the
GDPR, transfer personal information to recipients that are in a
country the European Commission or a European data protection
supervisory authority has confirmed, by decision, offers an
adequate level of data protection, pursuant to an approved
certification mechanism or code of conduct, together with binding,
enforceable commitments from the recipient to apply the
appropriate safeguards, including as regards data subjects'
rights, or to processors which have committed to comply with
binding corporate rules.
You can find out more information about these transfer mechanisms
here or you can request a copy from us.
11. App Users' personal information
Our customers who have created an app using Kappow Apps are
responsible for what they do with the personal information they
collect, directly or through Kappow Apps, about their App Users.
a. Your relationship with App Users
If you're one of our Users, you may collect personal
information about your App Users. For example, you may ask your
App Users to provide their name, address, email address. You're
solely responsible for complying with any laws and regulations
that apply to your collection and use of your App Users'
information, including personal information you collect about them
from us or using Kappow Apps functionality or cookies or similar
technologies.
You must publish your own privacy and cookie policies and comply
with them.
We're not liable for your relationship with your App Users or
how you collect and use personal information about them (even if
you collect it from us or using Kappow Apps functionality or
cookies or similar technologies) and we won't provide you
with any legal advice regarding such matters.
How to contact us
If you have questions, comments or complaints about this Privacy
Policy or our privacy practices or if you would like to exercise
your rights and choices, please email us at team@KappowApps.com